Balnea

Balnea Thermaenni Caldarium, Esquiress runs the ogress spa in Oo'glog and can be found in the bank, and is the CEO of Oo'glog Recreational Relaxation Resorts. In the As A First Resort... quest, players help her get the spa ready for the grand opening. She is the daughter of the bartender of the Dragon Inn in Yanille.

Trivia

 * Balnea's full name is Balnea Thermaenni Caldarium. Balnea refers to the Latin word for bath, Thermaenni is likely a reference to thermal springs, and Caldarium was the name of the room containing the hottest water in Roman Baths, referring to the Thermal bath (examine text: "Have you ever been in hotter water before?").
 * Balnea is meant to be American, as Mod Michelle said in the patch notes that "Balnea from As a First Resort has had some spelling altered to reflect her American way of speaking."